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1. "The art of conversation is the art of hearing as well as of being heard."

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2. "Words are, of course, the most powerful drug used by mankind."

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3. "Communication works for those who work at it."

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4. "The most important thing in communication is hearing what isn�t said."

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5. "We have two ears and one mouth so that we can listen twice as much as we speak."

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6. "Good communication is the bridge between confusion and clarity."

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7. "To be interesting, be interested."

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8. "The greatest problem with communication is the illusion that it has been accomplished."

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9. "Speak your mind, even if your voice shakes."

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10. "Every conversation is an opportunity to learn something new."

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